Account recovery
Lost access to your wallet?
If you added an email to your AxioVoy profile, you can recover your account and replace your primary wallet.
We will send a one-time code to your verified email. Once verified, you will be asked to connect a new wallet — this becomes your new primary identity. All your past bookings and history move with you.
Coming soon
Email-based recovery is being wired up. If you have lost access right now, please contact concierge directly and we will verify you out-of-band.